Manage tickets
- When will I receive the venue address?
- I used ‘Hide My Email’ with Apple, will I still get emails about my order?
- Can I get a refund for my tickets?
- Where are my tickets?
- Can I resell my tickets?
- How do I add my guest's details to my order?
Gift Cards
- How can I purchase a gift card?
- How can I redeem my gift card?
- How can I check my Gift Card balance?
- When will my giftee receive their gift card?
- I have lost my gift card, can you help me find it?
- Can I send a gift card to someone who lives in a different country?
Show policies
- What's the seating like at a Sofar show?
- How do I know if an event is taking place outdoors?
- When should I arrive at the show?
- Can I bring my own drinks or food to the event?
- How do I find out who's performing?
- Where can I find accessibility information for a show?
Get tickets
Account settings
Visa offer
- What benefits do I receive as a Visa credit cardholder?
- What benefits do I receive with my Visa debit card?
- When does this offer expire?
- How do I access the Visa presale tickets?
- How do I redeem my free ticket?
- I have an eligible Visa debit card and received a free ticket to a show, do I lose one of my two free tickets if a show is cancelled?