If you ordered tickets via Guest Checkout using Google or Apple Pay without ‘Hide My Email’, and your Google or Apple account carries the wrong email address, you will need to submit a request for our team to update the email on your order - please use the email you currently use on the form so we can get back to you, and include the email associated with your order in the request message.
You can check what email address is associated with your Google account by following these steps:
- In your Google Account, open the “Personal info” tab
- Under "Contact info", select Email > Google Account email
You can check your primary Apple account email address by following these steps:
- On your Apple device, go to Settings > [Your Name] > Sign in & Security
- If using a browser, head to your Apple Account
- Next to Email & Phone Numbers, check your primary email address.
If you used guest checkout with Apple Pay and had ‘Hide My Email’ selected, follow the steps in this article before reaching out.