Venue addresses are emailed to you when the show is less than 36 hours away.
If you purchased a ticket with less than 36 hours' notice, the address reveal email will arrive within 15 minutes of you placing your order.
You can also see the venue address for the show after it has been revealed, by viewing the event page through your dashboard — just make sure you're logged into your account.
If you think you might be missing the venue address, please check the following:
- Check your spam/junk or promotions email inbox
- Check all alternate email addresses that may have been used - if you log in through Google or Apple, your Sofar account email will match the one associated with that third-party account (see this article for details)
I used Guest Checkout - will the show still appear in my dashboard?
If you purchased tickets through Guest Checkout, we’ll still email you the address ~36 hours before the show, but you will need to either claim your account or add the show to your existing account to view the details in your dashboard.
To do this, follow the link on your Order Confirmation email. If you have lost your confirmation email, reach out to us here, and we can send it to you again.