If you recently logged in via Apple or Google for the first time and can no longer access your Artist Dashboard, it may be that the email address associated with your Apple or Google account differs from the email address you originally used to sign up.
This means a new Sofar user account has been created which is not linked to your Artist Profile – that link needs to be made in order for you to access your Artist Dashboard. You can find out more about how it works in this article: How do I get access to the Artist Dashboard?
To access the Artist Dashboard again, please log in with email using the email address on your original Sofar user account.
For the most seamless experience, we recommend that you ensure the email address associated with your Sofar account matches the email address on your Apple or Google account, before logging in with Apple or Google for the first time. You can check this by visiting your Edit Profile page.
You can also read more about how third party login works here.
If you’re still stuck, please get in touch with our team.