Guests

Get tickets

• How do I apply to attend a show?
• Can I bring someone with me?
• How do I use my promo code from my cancelled show?
• How do I attend a competition show?
• Why isn't my payment going through?
• How do I purchase Sofar Sounds gift tickets?

Manage tickets

• When will I receive my tickets?
• Can I transfer my tickets to another show?
• Do I need to provide my guests’ contact information?
• Can I get a refund for my tickets?
• How do I add more tickets to my order?
• Can I transfer tickets to a friend?

Show policies

• When will I get the venue address?
• Can I bring my own drinks or food to the event?
• How do I find out who's performing?
• Do I need to wear a mask at the show?
• Where can I find accessibility information for a show?
• How much space will there be between me and other guests?

See all 10 articles

Account settings

• How do I change or reset my password?
• How do I delete my Sofar account?
• How do I unsubscribe from your emails?
• What happened to Sofar Membership?