COVID-19 Show safety for Guests
- What do guests need to do before arriving at the show?
- Why do I need to provide my guests’ contact information?
- How do I use my promo code from my cancelled show?
- Are guests required to wear masks or face coverings?
- How much space will there be between me and other guests?
- Will shows remain BYOB?
Ticket policies
Place an order
- How do I confirm my tickets?
- How do I fix a payment error?
- How do I cancel my request for tickets?
- How do I attend a competition show?
- Can I buy a gift card?
- Can I bring a guest with me?
Manage an existing order
Show policies
- Can I bring my own drinks or food to the event?
- How do I find out who's performing?
- Is the event location wheelchair accessible?
- How do I find the street address for the event?
- Will there be seating at the show?
- How long is a Sofar show?
Account settings
- How do I create a Sofar account?
- How do I login to my Sofar account?
- How do I cancel or pause my Membership?
- What are the Sofar Membership benefits?
- How do I change my password?
- How do I manage my email settings?