If I am eligible for a free ticket, can it be utilized for all shows or just presale events? April 28, 2022 15:13 Updated If you are eligible for a free ticket, it can be applied to all shows, not just those included in the presale window. Related articles How do I redeem my free ticket? What benefits do I receive as a Visa credit cardholder? Who is eligible for these benefits? My tickets were moved to another show — what are my options? When will I receive the venue address?