The most up to date entry requirements can be found on the event page before booking your tickets in the 'COVID-19 Safety Standards' section.
What if my city/state/country has no vaccine mandate for indoor events?
In areas where vaccine or testing mandates have been lifted, Sofar may still have stricter entry requirements in place. All guests, artists and staff will be expected to adhere to Sofar's entry requirements to attend. This information will be stated on the event page for all relevant shows, and will be communicated to ticket holders in event-related emails.
What if the venue has a different policy than local mandates?
Some venues have specific policies in place regarding vaccine status or testing that may be more strict than local regulation. Sofar is complying with these policies. The relevant information will be available on the event page, and will be communicated to ticket holders in event-related emails.
What if something changes after I bought my tickets?
If for any reason there are changes to the COVID-19 vaccination and testing policies for a specific show, we will contact ticket holders with as much advance notice as possible. If you're no longer able to attend due to a change, please reach out to our team for assistance.
Will I need to wear a mask if I'm vaccinated?
Please refer to Do I need to wear a mask at the show?
We review our COVID-19 vaccination and testing policies on an ongoing basis, and they are subject to change at any time. If you need clarity about any of the information above, please reach out to the support team. For information about COVID-19 related refund requests, visit COVID-19-related Refund Information.