Why can't I sign up or create an account? May 13, 2021 16:13 Updated If you're having trouble creating an account to buy tickets, it's likely that you already have an existing Sofar account with the same email address. You can reset your password here. Related articles How do I change or reset my password? When will I find out the address for the show? How do I get access to the artist dashboard? Can I be notified when new shows are announced in my city? How do I delete my Sofar account?