Why can't I sign up or create an account? May 13, 2021 16:13 Updated If you're having trouble creating an account to buy tickets, it's likely that you already have an existing Sofar account with the same email address. You can reset your password here. Related articles Can I be notified when new shows are announced in my city? Do I need to wear a mask at the show? What happened to Sofar Membership? How do I get access to the artist dashboard? Do I need to provide my guests’ contact information?