Why isn't my payment going through?

If your payment is unsuccessful, please try the following options:

1. Double check your card details
2. Clear your browser cache and cookies
3. Switch to a different browser (we recommend using Google Chrome)

If none of the above fixed the issue, please get in touch, and we'll investigate further. Make sure to include:

• Your account information, the city and date of the event
• Screenshots of the error(s) you see on the purchase page