If you can't make the show that you've purchased tickets for, you may be able to transfer them to a future event.
Transfers are accepted if:
- The transfer request is made more than 72 hours before the event starts
- The venue neighborhood changes after the address has been revealed (~36 hours before the show)
You must confirm the new show you’d like to attend within 30 days of the date of the transfer request, and:
- The new event must be in the same city
- The new event must be ≤ original ticket price
- Orders must be transferred in full, and tickets cannot be transferred across multiple shows
- Tickets cannot be transferred more than once
Tickets cannot be transferred in or out of partnership events. Tickets won through a competition are non-transferable.