If you can't attend the show that you've purchased tickets for, you can transfer them to another event as long as the request is made at least 72 hours before the show, and the order hasn’t already been transferred. Transfers are also permitted for last minute show changes.
If you don't have a specific event in mind that you'd like to transfer to, most of the time, your transfer can be issued in the form of a promo code that can be used within six months of the date of the request. Some things to note:
- Tickets cannot be transferred more than once
- Tickets secured for free are non-transferable, including Sofar Curator shows
- Tickets cannot be transferred in or out of partnership events
- Tickets won through a competition are non-transferable
Transfer requests for shows organized by Sofar Curators cannot be issued as a promo code, and must be transferred directly to another event in the same city. Free tickets secured via lottery for Sofar Curator shows are non-transferable. Our Support team can clarify which type of show you’ve booked tickets for.