Can I transfer my tickets to another show?

If you can't make the show that you've purchased tickets for, you may be able to transfer them to a future event. 

Transfers are accepted if:

• The transfer request is made more than 72 hours before the event starts
• The venue neighborhood changes after the address has been revealed (~36 hours before the show)

Transfer requirements:

You must confirm the new show you’d like to attend within 30 days of the date of the transfer request, and: 

• The new event must be in the same city
• The new event must be ≤ original ticket price
• Orders must be transferred in full, and tickets cannot be transferred across multiple shows
• Tickets cannot be transferred more than once

Tickets cannot be transferred in or out of partnership events. Tickets won through a competition are non-transferable. 

To request a transfer, please contact us.