If you let us know at least 48 hours before the show you have booked, you can transfer your tickets to another show in the same city with a similar ticket price. We are unable to make exceptions to this 24 hour policy. To request a transfer, please submit a request here.
If you can't make your show but the 48 hour timeframe has passed, you can pass the tickets on to a friend to use in your place - just make sure they give your name at the door.
Please be aware that tickets secured for free are non-transferrable, including:
- Free Sofar Curator shows
- Partnership shows
- Tickets won through a competition
Please also note - if there are no further shows announced in the same city at the time of submitting your request, we're unable to transfer your tickets. Our Support team can clarify which type of show you've booked tickets for.