You can transfer your tickets to another show as long as you let us know at least 24 hours before the show starts. We are unable to make exceptions to this policy. To request a transfer, please submit a request via our Help Center.
If you don't have a specific event in mind that you'd like to transfer to, most of the time we can issue a credit to be used later.
Once the 24 hour timeframe has passed, you can pass the tickets onto a friend to use in your place — just make sure they give your name at the door.
Please be aware that tickets secured for free are non-transferrable, including:
- Free Sofar Curator shows
- Partnership shows
- Tickets won through competition
Tickets for shows organized by Sofar Curators can only be transferred directly to another event in the same city, and not issued as a transfer credit. This means if there are no further shows announced in the same city, we’re unable to transfer your tickets. Our Support team can clarify which type of show you’ve booked tickets for.